iComServ is certified on Mitel CX, Mitel’s contact centre platform. CX brings phone, email, chat, SMS and social channels together in one contact centre, with real-time reporting and AI that takes the load off your agents.
The certification covers Mitel CX with OpenScape Voice, and CX can also be deployed on top of MX-ONE and OpenScape 4000. This means you can build a modern contact centre on the PBX you already have.
Read more about Mitel CX, or contact us to find out what it could mean for you.